Refund & Return Policy

At Swascandesigns, we’re proud to offer lovingly handcrafted items, each with its own unique charm. Slight variations in color, size, or small imperfections are part of the artistry, making your piece truly one of a kind. Rest assured, all of our products are made with the highest quality materials and craftsmanship, designed to last and delight.

Before considering a return, we encourage you to reach out to us—we’re here to help! Whether it’s additional tips on using or styling your item, or finding a way to make it work for you, we’re happy to explore solutions.

If you still feel the item isn’t right for you:

·         Exchanges or Store Credit: We offer exchanges or store credit for full-price items in their original condition within 14 days of receipt. Customers cover shipping costs.

·         Sale Items: Please note that items purchased on sale or with a discount are final sale and cannot be returned or exchanged.

·         Damaged or Defective Items: Contact us within 7 days of delivery at [email address] with a photo of the issue, and we’ll work to resolve it with a replacement or refund.

·         Refunds: If a refund is issued, it will be processed to the original form of payment and may take up to 7-10 banking days to appear in your account, depending on your payment provider.

Thank you for supporting our small business and embracing the unique beauty of handmade, high-quality creations. If you have any questions, feel free to email us at swascandesigns@gmail.com — we’re always happy to assist!